FERRO-CERAMIC GRINDING INC. QUALITY NOTES as of 6/16/25
SQN1 – Quality System Approval The supplier must maintain a Quality System compliant with AS9100 or ISO9001. If accredited and registered to either standard, provide a copy of the registration to Ferro-Ceramic Grinding, Inc.’s Quality Manager. If not accredited and registered, the supplier is subject to a quality audit (questionnaire and/or on-site audit).
SQN2 – Record Retention The supplier shall retain records related to any Ferro-Ceramic Grinding, Inc. product for a minimum of ten (10) years. Extended retention times will be specified on purchase orders.
SQN3 – Traceability The supplier must provide a certificate of compliance with Ferro-Ceramic Grinding, Inc. purchase orders on each shipment, ensuring traceability of all certifications for parts.
SQN4 – First Article Inspection Documented first article requirements, listed on the purchase order and requiring AS9102 when specified, must include all dimensions. If needed it will be specified on the product’s line item. All new products should undergo a first article inspection, even if not listed on the purchase order for product approval.
SQN5 – Source Inspection Ferro-Ceramic Grinding, Inc. reserves the right to perform source inspection. If needed it will be specified on the product’s line item and conducted at the supplier’s facilities before shipment. Notify Ferro-Ceramic Grinding, Inc. Quality Manager when ready for inspection.
SQN6 – Notification of Changes -Changes are not authorized without approval from Ferro-Ceramic Grinding, Inc. management. The supplier must notify Ferro-Ceramic Grinding, Inc. of changes affecting fit, form, function, equipment relocation, change of address/location, ownership, supplier company name or CAGE code change, drawing/specification conflict, or supplier process change.
SQN7 – Foreign Object Debris (FOD) The supplier must establish, document, and maintain a program to control and eliminate foreign object debris (FOD) during manufacturing, assembly, test, and inspection operations.
SQN8 – Hazardous Material Supplier shall label products indicating hazardous material type (e.g., cadmium, lead) and furnish information on substances known to cause harm.
SQN9 – Counterfeit Prevention The supplier must establish and maintain a counterfeit parts prevention/avoidance and control plan to prevent and control the delivery of counterfeit parts.
SQN10 – ITAR Requirement Documents and data supplied may contain technical data defined by ITAR and are subject to U.S. export laws. Transfer without proper authorization is prohibited.
SQN11 – RoHS Requirement The supplier certifies that materials supplied are free from banned substances under RoHS.
SQN12 – Nonconformance Handling and Corrective Action Suppliers must have a process in place to identify, review, and address nonconforming product. This includes containing the issue, finding the root cause, and putting corrective actions in place to prevent it from happening again. Shipping nonconforming product without written approval is not allowed. If parts need to be returned, we will request an RMA and suppliers are expected to respond promptly and support replacements or credits as needed. Corrective actions may be requested through a SCAR and must be completed within the timeframe provided.
SQN13 – Inspection and Material Verification Records. Suppliers must inspect parts after manufacturing to ensure they meet the print and purchase order. An inspection report with results must be completed and kept on file for each batch. These records do not need to be sent with the shipment unless requested. If required, this will be noted on the product’s line item. A basic material verification, such as a density check or review of material certs, must also be performed to confirm the correct material was used.
SQN14 – Flow Down Requirements to Sub-suppliers: Suppliers must flow down all applicable requirements of the purchase order to their suppliers to ensure conformance.
SQN15 – Right to Audit / Access to Order-Related Records Ferro-Ceramic Grinding, Inc. and its customers reserve the right to access relevant records or documentation related to this order if needed to support quality or traceability concerns. This may include process verification or quality system information and would be coordinated in advance with the supplier as necessary.
SQN16 – Delivery Requirements and On-Time Performance. Suppliers are expected to maintain a minimum of 90% on-time delivery. All deliveries must match the quantity specified on the purchase order. Partial shipments are not allowed unless approved in advance by Ferro-Ceramic Grinding, Inc. Any potential delays or delivery issues must be communicated immediately to avoid disruptions to our production schedule.
SQN17 – Latest Revision Requirement: Suppliers will perform work to the latest revision of drawings, specifications, and requirements provided by Ferro Ceramic Grinding, Inc.
SQN18 – Awareness of Contribution to Product/Service Conformity, Safety, and Ethical Behavior The supplier shall implement measures to promote awareness among its personnel regarding their contributions to product or service conformity, product safety, and ethical behavior in all business dealings.
SQN19 – Zero Defects Expectation All parts delivered to Ferro-Ceramic Grinding, Inc. are expected to be 100% conforming to the applicable drawings, specifications, and purchase order requirements.
No out-of-spec parts are to be shipped without prior written approval. A nonconforming product may result in a Supplier Corrective Action Request (SCAR) and must be replaced at no cost to Ferro-Ceramic Grinding, Inc.
SQN20 – Document Control and Confidentiality Suppliers must keep all documents, drawings, and data provided by Ferro-Ceramic Grinding, Inc., secure and confidential. This information shall not be shared with third parties or made public without prior written authorization. Suppliers are responsible for preventing unauthorized access or disclosure of sensitive information..